DOUGLAS FIR RESORT & CHALETS, Banff – Your ideal downtown stay
Hotel Overview
Douglas Fir Resort & Chalets - Family-friendly hotel near Banff Centre for Arts and Creativity
Located on Tunnel Mountain Road in Banff National Park, Alberta, Douglas Fir Resort & Chalets offers family-friendly accommodations with mountain views. The property features 2 indoor waterslides, a children's pool, an indoor play area, saunas, and a fitness center. Guests have access to recreational facilities including waterslides, pools, a sauna, a steam room, and a fitness room. The resort has implemented environmentally friendly initiatives throughout the property. Nearby landmarks include Banff Centre for Arts and Creativity (2.5 km), St. Paul's Presbyterian Church (1.5 km), and Lake Minnewanka (2 km).
Additional perks of the hotel
Free daily coffee and tea bags
Complimentary wireless internet
Daily maid service
Recycle bins
Free dedicated parking stall with plug-in (for loft condo units)
Indoor heated parking and elevator access (for studio units)
Rooms
The resort offers one-bedroom loft condo units, bungalows, and studio units. One-bedroom loft condo units (725 sq ft) include a king-size bed, a jacuzzi, an en-suite bath with shower, a 32-inch HDTV flat screen, and a DVD player. Bungalows feature a large living room with a stone fireplace, a full-size kitchen, and a master bedroom with a private balcony. Studio units (420 sq ft) have an open-concept layout with a wood-burning fireplace and balcony. All accommodations include cable TV, a hair dryer, an in-room safe, an iron and board, a telephone, and bathroom amenities.
Other conveniences
Individually controlled electric heat and air conditioning in each bedroom
Private en-suite bathroom with shower, sink, and toilet
Full kitchen with fridge, stove, microwave, coffee maker, and dishwasher
Wood-burning or gas fireplace
Balcony with mountain views
Sofa bed or Murphy bed in living room (depending on unit type)
Choose Your Room
Room Rates & Availability Tracker
Transportation Tips
Transportation Options
Amenities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Lift
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Hiking
- Golf course
Guest Parking
- Cookware/ Kitchen utensils
Services
- Tours/Ticket assistance
Business
- Fax/Photocopying
Children
- Water slides
- Children's play area
Spa & Leisure
- Aqua park
- Jacuzzi
Room features
- Air conditioning
- Heating
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Hotel Location
Guest Reviews & Ratings
The hotel provided a mix of experiences. The rooms, while clean and well-stocked, were not what I expected. The service was top-notch with helpful staff, despite a minor issue with the sofa bed. The location was convenient with good amenities, although some draft issues were noticed. The dining options were satisfactory. Overall, a decent stay with some room for improvement.
The hotel is a welcoming spot for families with children, offering a quiet atmosphere, a lovely terrace, and a magnificent view of the wood. The service is helpful and friendly, but some staff members could be more informative. The location is ideal for those seeking a warm place to relax in colder weather, although it is a bit of a walk to the town center. The dining experience is convenient for hikers, but there could be more variety in the breakfast options.
The hotel was a mixed experience. While the rooms needed some freshening up and were not ready on time, the location was great with convenient amenities nearby. The service was a mix of unhelpful and attentive staff. The dining options were included but limited. Overall, a decent stay with room for improvement.
My stay at the hotel was fantastic! The rooms were incredibly clean and comfortable, and James truly went above and beyond in ensuring our satisfaction. We will definitely choose this hotel again on our next visit to Banff. However, there were some issues with rudeness from staff at times, which was a bit disappointing. The location was great, very close to downtown and hiking areas, providing a comfortable and quiet environment. The dining options were satisfactory, especially for packing lunches for hikes, although there were some missed opportunities to enhance the experience. Overall, a pleasant stay with a few minor hiccups.
My stay at the hotel was okay but had its drawbacks. The rooms were quite outdated and shabby, with chunks out of the woodwork and holes in the sofa. The service left something to be desired as the staff were not very friendly or accommodating. However, the location was convenient with easy access to town and hiking trails, although the lower unit was chilly. The dining options were limited, and the facilities were standard.
The hotel offered clean and comfortable rooms with self-service amenities but appeared a little tired and dated. The staff, while pleasant, seemed a little stressed at times. The location was great for families with a short drive to the city center and a beautiful mountain view. The dining options were good, especially with locally caught fish, but some improvements could be made. Overall, it's a decent choice at a good value for your money.
The hotel had charming old-fashioned rooms with a fireplace, providing a clean and quiet stay with a well-supplied kitchen. The service was friendly and attentive, going the extra mile to ensure a pleasant experience. The location offered easy access to downtown Banff while maintaining a peaceful atmosphere. The dining experience included delicious complimentary breakfast options. Although the rooms may need a refresh, the overall value for money was great.
The hotel has a rustic feel and overlooks the woodland and mountains, offering a cozy atmosphere with a small kitchenette and a nice-sized bathroom. The service was great, with attentive staff, but some areas needed a bit more attention to cleanliness. The location is superb for those seeking a quiet retreat with easy access to the mountain. The dining options were satisfactory, especially with included meals on certain weekends. Overall, a comfortable stay with value for money.
The hotel is conveniently located, quiet, and close to the mountain, offering a great setting for a family vacation in Banff. The rooms were not as expected, smaller than booked, and lacking some requested amenities. The service was friendly but lacked proactive problem-solving. The dining experience was enjoyable, especially when included in the room rate. The location offers wonderful views of the forest and mountains but may require improvements in cleanliness.
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